Every Ona AI agent is built one-to-one — so case studies aren't templates we copy-paste. Here's a featured client, what we typically build for each industry, and what the maths usually looks like.
Six weeks in, I haven't taken a work call at home in the evening. Every lead hits my phone as a proper summary the moment it comes in — phone, WhatsApp, website enquiry, doesn't matter where it started.
These aren't abstract examples — they're sanitised summaries of real builds. Specifics belong to clients.
Voice agent answering out-of-hours phone calls, qualifying MOT bookings and repairs, and texting summaries to the workshop manager every morning. Replaced a missed-call problem that was costing four-figures a month.
Multi-channel chat agent across phone, WhatsApp and website forms. Evening enquiries get qualified, postcode-checked and booked into the calendar without the owner picking up. (This is Kenneth, above.)
Booking-flow chat agents that handle membership enquiries, trial bookings, rehab consults — including triage questions clinics need before slotting someone into a diary.
Across the businesses we've built for, this is roughly how the economics shake out. Yours will be different — that's what the calculator and the audit are for.
Most clients recover £3,000–£12,000/month in enquiries that were previously dropping off the radar — and that's a conservative read.
Owners typically claw back 8–15 hours/week — the time that used to vanish into chasing voicemail and copy-pasting WhatsApp replies.
Setup + first month's retainer pays itself back inside the first 30–45 days for most builds. After that it's just margin.
Plug in your enquiry volume — the calculator gives you a realistic monthly figure in 60 seconds.
