We build the systems that run your business
Systems that allow you to get your time back, convert more leads into sales and automate a large portion of your work
One system. From first enquiry to paid invoice.
Every written enquiry captured
Website chat, WhatsApp, Instagram and Facebook DMs, SMS. One system catches them all, so nothing lands in an inbox nobody's watching.
Replies in 60 seconds, 24/7
Every enquiry gets an instant, on-brand reply, day or night. You stop losing work to slow replies and messages you got to three hours too late.
Books the work
Qualifies the job your way, then books it straight into your diary.
Handles the admin
Every lead logged to your CRM with custom-built automations.
Chases cold leads
Enquiries that go quiet get followed up automatically.
Keeps you in control
Bookings can hold for your approval. Approve or decline from your phone with one tap, and the customer's told automatically. The system never books blind.
Only bothers you when it matters
You get pinged when something genuinely needs a human. The rest is handled. That's the whole point: less on your plate, more of the work done for you.
Runs the back office
Quotes built and sent, invoices raised the moment the job's done, and late payers chased automatically. The paperwork that eats your evenings, systemised.
Service businesses that are great at the job, and buried in everything around it.
You're a fit if you recognise yourself in this:
- You run a service-based business
- You're losing sales to missed calls, slow replies, no follow ups.
- You're losing your evenings to admin work
- You want a business that allows you to take time off without it breaking
- You'd rather pay slightly more for something built around your business than a generic tool
From first chat to a live system.
30-minute audit
You tell me where your time and money are leaking. I tell you which parts of your business I can automate, and roughly what I'd build.
Map & approve
I map the system: what it captures, what it books, what it automates, and what still needs you. You approve it before I build a thing.
2 to 3 weeks
Enquiry capture, booking, follow-ups, approvals and back-office admin, wired into the tools you already use. You test the whole system live before launch.
Go live + support
Go live with a direct line to me. I tune the system as it runs and add to it over time. No ticket queues.
It's just me, Adam.
Ona AI is deliberately a one-man operation. I'm directly involved in every system I build, every client conversation, every "it just broke on a Sunday night" message. No offshored ticket queue, no account managers you'll never speak to again. When you need me, you reach me, not a help desk.
Read the story →Built in Scotland. Working across the world.
Ona AI is registered in Scotland. Everything's done remotely: calls, screen-shares, shared docs. Where you are doesn't change the price or the timeline.
See your number first.
Two minutes. Plug in your numbers and see what slow replies, missed enquiries and leads that go cold are costing you every month. That's the money a system wins back.